Microsoft

How to Fix the Microsoft Edge Black Screen Issue on Windows 10 & 11

The black screen issue is a very common one among Windows applications, and Microsoft Edge is no different. Many users have reported encountering a black screen while using Microsoft Edge.

If you are also facing the Microsoft Edge black screen issue on Windows PC, try the solutions below to fix this annoying issue.

What Causes the Microsoft Edge Black Screen Issue?

Microsoft Edge’s black screen problems can arise from both system and in-app causes. However, amongst all the potential causes, a few of them rise to the top as the most commonly occurring roots of the problem.

  1. Microsoft Edge’s black screen issue can result from an outdated Windows version.
  2. Not having the latest graphics driver update is another primary reason behind the problem.
  3. And finally, a corrupt browser cache data can trigger the mentioned issue.

Thankfully, it’s pretty straightforward to get rid of the black screen issue on Microsoft Edge. Just try the solutions below to eliminate the problem.

1. Download the Latest Windows Update

Microsoft releases new Windows updates to improve the system performance and kill minor bugs. And Microsoft Edge’s black screen problems are often reported to Microsoft and fixed in subsequent Windows updates.

As such, it’s a good idea to update Windows and check if the latest patch solves the problem for you. Here’s how to do that:

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  1. Open Settings using its dedicated Win + I hotkey.
  2. Choose Windows Update from the left pane.
  3. Click on Check for Updates.

Now, Windows will check for all the pending updates. Download all the available updates, restart your PC, and check if it fixed the problem.

2. Update the Graphics Driver

Outdated graphics driver is a primary reason behind the black screen issue of any application, including Microsoft Edge. If your system features an outdated graphics driver, consider updating it to fix the problem.

Here’s how to update the graphics driver on Windows.

  1. Open Device Manager by pressing Win + X and selecting Device Manager.
  2. Double-tap on Display adapters to view that device category.
  3. Right-click on the installed graphics card and select Update driver.

  4. Click on Search automatically for drivers.


Windows will search for the best available driver and install it on your system.

3. Clear the Microsoft Edge Cache Data

Like most applications, Microsoft Edge stores cache data. This data is meant to provide you with a faster and smoother user experience. However, if the cache data gets corrupted, it will result in various issues, including the black screen problem.

If this has happened, clearing the cache data should solve the problem. Here’s how to do it:

  1. Open Microsoft Edge.
  2. Click on the three dots at the top right corner.
  3. Choose Settings from the context menu.
  4. Choose Privacy, search, and services from the left pane.
  5. Click on Choose what to clear under the Clear browsing data section.

  6. Change the Time range to All time.
  7. Click on Clear data.

That’s it. Restart the browser and check if you still face the black screen problem.

4. Remove Any Unnecessary Extensions

Microsoft Edge offers a wide range of extensions to improve users’ productivity. But specific malicious extensions can cause different issues. You’ll have to remove all such extensions to fix the problem. Here’s how.

  1. Open Microsoft Edge.
  2. Click on the three dots at the top right corner.
  3. Choose Extensions and select Manage extensions from the context menu.
  4. Click on Remove on all the unnecessary extensions.

5. Update Microsoft Edge

Sometimes, outdated application versions are often the primary reason behind many problems. Similar can be the case with Microsoft Edge as well.

So, it’s a good idea to try downloading the latest version of Microsoft Edge and checking if the newest patch fixes the black screen problem. Here’s how to update Edge:

  1. Open Edge.
  2. Hover the cursor to Help and feedback, and choose About Microsoft Edge.

  3. Edge will look for and download an available update.

Enjoy Uninterrupted Browsing on Microsoft Edge

Microsoft Edge is a popular browser for Windows PC. But like any other application, it can run into issues from time to time. If you face a black screen problem with Microsoft Edge, consider trying the solutions above.



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